Westelcom, a local telecommunication’s provider serving over 30,000 customers in Essex, Clinton, Franklin, Lewis, Jefferson, and St. Lawrence counties recently completed its final steps in engineering their network to provide fully redundant telecommunication and broadband services to the region. 

The demand for advanced communications providers is growing and Westelcom has invested in the technology to ensure reliability and deliver of advanced services   Westelcom has deployed, the state-of-the-art equipment and technology with engineering support from Lucent, Cisco and Adtran.   The Company is now positioned to deliver an array of voice and data service solutions to small, medium, and large corporations throughout the North Country with high reliability. 

 Westelcom has expanded their services to Gouverneur, Ogdensburg, Lowville, Canton, Potsdam, and Massena through the Development Authority of the North Country (DANC) 400 mile fiber-optic network.  The company is playing an instrumental role with its ability to provide regional businesses with the choice one telecommunications provider delivering voice, data, networking and web hosting and design services. 

With such a vast suite of services, Westelcom meets the needs of any industry within the region including customized applications for Hotels, Car Dealerships, Not For Profit Institutions, municipal offices, and businesses with multi-branch locations. “All of our services are supported with convenient local sales and service, with an around the clock Technical Support Center, one bill, and a sincere commitment to the support and satisfaction of every customer”, states Krista Boule, Marketing Director for Westelcom.

Demonstrating their innovative technology, the company has recently deployed their new broadband solution for hotel and motel guests in the North Country.  “On-The-Spot” provides travelers, business or pleasure, the broadband option away from home or the office.  “This technology is also generating interest for Multi Tenant Dwellings, such as Apartment Complexes and Business Suites, but is further being developed into community Hot Spot Centers.”  Boule stated.

“Our 75 employees are your friends and neighbors and we are personally committed to our communities’ continued development and feel that our innovative solutions will promote such development.  Locally owned, operated and staffed, we have made a conscious decision to remain devoted to the Northern New York region.” Boule added.

Office hours are weekdays 9 am to 5pm. The toll free number is 1-866-IT-CLICKS or on the web at www.westelcom.com.