From the Support Center

Question:   Regarding our businesses phone system, does it make more sense to upgrade the old system, or should we buy new?

Solution: Unfortunately the answer isn’t black and white.  There are many variables to consider when making this choice.  Take some time to answer the following questions. 

First you should learn more about the reasons you need to make a change. Here are some items to think about: 

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Is your old system functioning properly or are maintenance costs too high?

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Could a new system strengthen your customer service?

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Does your current system lack a certain feature that could increase efficiency?

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Has your business grown/shrunk significantly?

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Does your future plan include utilizing VoIP technologies?

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Do you need to make frequent changes to the system?

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Are you trying to connect multiple offices or businesses?

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Has the manufacturer gone out of business?

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Do calls get dropped calls?

Being certified dealers for Avaya and Comdial, we have serviced and installed telephone systems for over 25 years, we have extensive insight into what businesses need.  Please let us help you understand your options and new technologies that may be helpful in growing your business with a FREE system survey & analysis.   Email us at sales@westelcom.com  or contact your personal Account Executive.
 


CALLS TO CANADA are now INCLUDED in our
UNLIMITED Nationwide Calling Plan. 

If you are already subscribed to one of our Unlimited Plans, this benefit has
automatically been adjusted on your account.

 

If you want to start saving now, email sales@westelcom.com 
 

ABSOLUTELY BUSINESS MAGAZINE ACQUIRED BY WESTELCOM COMMUNICATIONS AND NORTHEAST GROUP
Westelcom Communications announced today that it has acquired Absolutely Business Magazine through a partnership with The Northeast Group, publisher of Strictly Business Magazine to form NepWest Enterprises LLC.
  read more...

 

Broadband to Benefit development
One of the newer pieces spurring interest in the Banker Road Business and Technology Park is its high-speed fiber infrastructure. Westelcom Communications and The Development Corporation have worked together to install a second phase of fiber-optic infrastructure at the park. read more...

 

SAMARITAN’S CHILDREN’S MIRACLE NETWORK HOSTS RADIO-THON WITH COMMUNITY BROADCASTERS, LLC, AND WESTELCOM

Westelcom Communications is proud to announce that, in close partnership with Community Broadcasters, LLC, owners of The Border 92.7 and 106.7, they recently donated telephone lines and numbers for a first-ever multi-station Radio-thon in Watertown, New York, to benefit the Children’s Miracle Network.  read more...

 

WESTELCOM TEAMS UP WITH NORTHERN NY COMPUTER
Westelcom Communications has announced today that it has teamed up with Northern Computers to deliver a wider variety of services, faster response time, and cover a wider area. read more...
 

 

Westelcom White Lightning Delivered to
Immaculate Heart Central

Customer Spotlight: Immaculate Heart Central School    
I
ndustry Focus: Education

Customer Challenge:  Finding a dedicated voice and data solution to meet the education institutions standards in reliability and security.

Immaculate Heart Central connected to City-Wide Fiber Ring
Westelcom Communication announced the completion of a high speed fiber optic network to Immaculate Heart Central (IHC) located on Ives Street in Watertown, New York.  IHC joins Samaritan Medical Center, City of Watertown and WWNY-TV as part of a city wide fiber ring being constructed by Westelcom.
 
read more...
Join us as we co-sponsor the annual North Country Chamber of Commerce Ski Day at Whiteface Mountain on March 6th 
Email Krista at kboule@westelcom.net for more information.