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Network Operations Center (NOC) Technician (Westelcom) – Part-time

Location:  Watertown

This is an entry level position in our Network Operations Center.  Hours are variable throughout a Monday through Friday work week.  Duties include, but are not limited to, answering inbound calls and creating new, or updating existing trouble tickets via an online customer management system.  Training is provided on the job.  Typing skills, attention to detail, ability to work with a team and an interest in Information Technology are preferred.

Qualifications:
  • High School Diploma or equivalent
  • Computer and networking skills in a business environment
  • Excellent interpersonal, analytical and communications skills
  • Ability to work independently and multi task
  • Four years’ experience in the telecommunications/IT field preferred
  • Server and  database experience preferred
  • Fiber optic services experience preferred
  • Network + (CompTIA), Cisco & Microsoft Certifications preferred

Please click here to apply for the Network Operations Center (NOC) Technician 

 

Communications Technician IA (Westelcom)

Location:  Watertown

The Communications Technician is responsible for installing and maintaining underground and aerial communication voice data cables.  This includes installation, repair, and support of voice, data, and networking services. Monitoring of a regional network and responding to customer inquiries.   The Communications Technician is also responsible for assisting the Network Administrators and Engineers with maintenance of the Network Operations.  This position includes provisioning of new services and responding to service requests and escalated customer troubles.

Qualifications:
  • High School Diploma or GED
  • Excellent interpersonal, analytical and communication skills
  • Eligibility to work independently and multi task
  • Ability to work 18 feet or higher above ground
  • Ability to distinguish between colored wires
  • Must be able to periodically work out of town, after hours or respond to weekend call outs
  • Computer and networking skills in a business environment
  • Valid driver’s license
  • CDL license preferred
  • Bucket/Line truck certification preferred
  • Pole Climbing certification preferred
  • College degree in Computer Science / Telecommunications / Networking preferred
  • Work experience in the telecommunications/IT field preferred
  • Fiber optic services experience preferred

Please click here to apply for the Communications Technician I position

 

Communications Technician IB (Westelcom)

Location:  Plattsburgh

The duties of this position include installation, repair, and support of voice, data, and networking services. Monitoring of a regional network and responding to customer inquiries.   Communications Technician is also responsible for assisting the Network Administrators and Engineers with maintenance of the Network Operations.  This position includes provisioning of new services and responding to service requests and escalated customer troubles.  Typing skills, attention to detail and an IT related background are preferred.

Qualifications:
  • High School Diploma or GED
  • Excellent interpersonal, analytical and communication skills
  • Eligibility to work independently and multi task
  • Ability to work 18 feet or higher above ground
  • Ability to distinguish between colored wires
  • Must be able to periodically work out of town, after hours or respond to weekend call outs
  • Computer and networking skills in a business environment
  • Valid driver’s license
  • CDL license preferred
  • Bucket/Line truck certification preferred
  • Pole Climbing certification preferred
  • College degree in Computer Science / Telecommunications / Networking preferred
  • Work experience in the telecommunications/IT field preferred
  • Fiber optic services experience preferred

    Please click here to apply for the Communications Technician IB Position

Westelcom is an Equal Opportunity Employer, M/F/D/V.