Communications Technician IB (Westelcom)

Location: Plattsburgh

The duties of this position include installation, repair, and support of voice, data, and networking services. Monitoring of a regional network and responding to customer inquiries. Communications Technician is also responsible for assisting the Network Administrators and Engineers with maintenance of the Network Operations. This position includes provisioning of new services and responding to service requests and escalated customer troubles. Typing skills, attention to detail and an IT related background are preferred.


High School Diploma or GED
Excellent interpersonal, analytical and communication skills
Eligibility to work independently and multi task
Ability to work 18 feet or higher above ground
Ability to distinguish between colored wires
Must be able to periodically work out of town, after hours or respond to weekend call outs
Computer and networking skills in a business environment
Valid driver’s license
CDL license preferred
Bucket/Line truck certification preferred
Pole Climbing certification preferred
College degree in Computer Science / Telecommunications / Networking preferred
Work experience in the telecommunications/IT field preferred
Fiber optic services experience preferred

Network Operations Center (NOC) Technician (Westelcom)

Westelcom is an Equal Opportunity Employer, M/F/D/V.